WORLD'S ONLY BIKER RALLY ON A CRUISE SHIP

Contents


 

Before You Book

  1. What is the cruise itinerary?

    1. The High Seas Rally sails October 22-29, 2021 on Royal Caribbean’s Mariner of the Seas. Descriptions and highlights for the ports of call can be found HERE.

    Back To Top

  2. How much does the cruise cost and what does the price include?

    1. The total cost of the cruise depends on the cabin you pick. The pricing (per person, based on double occupancy) can be found HERE. Your cruise cost includes:
      1. Round trip cruise from Port Canaveral with luxury accommodations
      2. All performances, parties and events presented on the cruise (This does not include any special Artist-Hosted Events which may require sign up and/or a fee.)
      3. All meals (breakfast, lunch, dinner and snacks in the Windjammer Café and dinners in the Main Dining Room) and non-bottled beverages (i.e. coffee, juices, tea).
      4. Recreation facilities: Fitness Center, Pools, Hot Tubs, Adventure Beach, Rock Climbing Wall, Basketball Court, Jogging Track
      5. Welcome gift including custom door plaque, patch and more.
      6. In room TV and movies (excluding pay-per-view movies)
      7. Full-service room cleaning (twice a day)
    2. What is not included:
      1. Air and ground transportation to and from the pier in Port Canaveral
      2. Ground transportation in ports-of-call
      3. Pre and post cruise lodging
      4. Dining in Specialty Restaurants
      5. Personal expenditures and purchases such as photos, souvenirs, excursions, spa services, personal training
      6. Gambling
      7. Travel Insurance

    Back To Top

  3. I don’t own a motorcycle. Can I still sail on High Seas Rally?

    1. YES! The only requirements are you must be open-minded, fun loving and you must want to enjoy life! You’ll fit right in whether you are a motorcycle person or not. At our rally FUN is # 1! Think of us as a melting pot of “fun-atics” from all bike brands, clubs, and groups from all over the world.

    Back To Top

  4. Can I bring my bike on board?

    1. Due to space limitations and cruise line regulations, we can’t allow guests to bring bikes on the ship. It is the people make this rally, not the bikes, so kick back and just enjoy being with a bunch of motorcycle enthusiasts from around the world in the best setting possible – a cruise ship! You will see bikes on display and most ports have bike rentals available.

    Back To Top

  5. Are handicap-accessible cabins available?

    1. The Mariner of the Seas has a variety of accessible cabins in numerous cabin categories. To review current availability, please contact our office at 844-279-8460 Mon-Fri 9-5PM Central.

    Back To Top

  6. Are payment plans available?

    1. We offer a variety of payment plans to fit your needs including monthly payment options. Payment options are displayed during the reservation process. Interest is not charged on any of our payment plans!

    Back To Top

  7. Does High Seas Rally offer any discounts on cabin prices?

    1. Discounted rates are available to guests who have previously sailed on High Seas Rally.
    2. We offer a 5% discount for payment in full at time of booking.
    3. We also offer a 5% discount to all military personnel (can be combined with the full pay discount).
    4. Discounts and promotions cannot be combined with any other offers.

    Back To Top

  8. I am a Crown and Anchor ® member, do I get rewards?

    1. High Seas Rally is a full-ship charter so the standard Crown and Anchor ® rewards do not apply. Guests may still earn credit for days sailed, but rewards and perks are not available during High Seas Rally.

    Back To Top

  9. What documentation do I need to travel/board the ship?

    1. US Citizens are required to travel with either: a valid US passport with at least six (6) months validity during their cruise OR a valid state ID AND an original birth certificate. There is no exception to this policy. Non-US Citizens should contact Royal Caribbean Cruise Line for specific requirements. Additional document requirements can be found HERE.

    Back To Top

  10. What is the cancellation policy?

    1. Payments are non-refundable. We strongly encourage the purchase of Travel Insurance. Though insurance may be purchased up to 48 hours prior to sailing, to secure the broadest coverage, including pre-existing conditions, Travel Insurance must be purchased within 14 days of the payment of your deposit. Additional details regarding travel insurance can be found HERE. All reservation cancellation requests must be made by contacting our office at844-279-8460 Mon-Fri 9-5PM Central. Changes made to an existing reservation within 120 days of sailing are subject to a $150 manifest change fee.

    Back To Top

  11. Is there an age requirement? Are children allowed to sail?

    1. Passengers must be 21 years of age or older on the date that the ship embarks. Passengers who are between the ages of 18-20 are permitted to sail if they are accompanied by an adult 21 years of age and booked in the same or adjoining cabin. Guests who are 17 and under are not permitted to sail.

    Back To Top

Book and Manage Your Reservation

  1. How do I make my reservation?

    1. Reservations can be made online HERE or by speaking with a Reservation Specialist Monday-Friday 9-5 PM Central at 844-384-8080.

    Back To Top

  2. Can I book through my Travel Agent?

    1. You are welcome to use a travel agent to make your reservation; however, we do not pay agent commission on High Seas Rally.

    Back To Top

  3. What type of cabin should I reserve?

    1. If you need any help, please give us a call at 844-279-8460 or email hsr@ecpcruises.com; our reservation specialists are standing by to answer any questions you have.Finding the best cabin for you depends on several factors. There are four main cabin types; Inside, Oceanview, Balcony and Suites.
      1. Inside cabins are the lowest priced and smallest sized. There’s plenty of room but they don’t have a window to the outside. Inside cabins are ideal for those with no motion illness/sickness issues, are sailing on a budget, or plan to spend little time in their room.
      2. Oceanview cabins are very similar to the inside staterooms but offer a porthole or window (that does not open) to view the outside. This may help those who are susceptible to motion sickness or want to see some natural light in their cabin.
      3. Balcony cabins are larger and offer spectacular views and direct access to the warm Caribbean air. If you have never seen the Caribbean waters, felt the warm air on your face or let the sound of the ocean put you to sleep at night, this cabin is a must. Your cabin includes a private balcony with table and two chairs waiting for you to enjoy the sunset with a cocktail in hand.
      4. Suites are the biggest cabin type on the ship. They also have bigger balconies and separate seating areas. They also come with a variety of amenities and services that are not available to those in different cabin types.
      5. You can view detailed descriptions of all cabins HERE.

      Sometimes we are asked what part of the ship is the best. The answer depends on what you are looking for! The Mariner of the Seas is a big ship so it doesn’t rock very much but we are sailing on the high seas so it will move a little. Some people want to feel the ship movement, others want to feel like they are on dry land so here are a couple of tips:

      1. The smoothest ride is found in the middle of the ship on lower decks.
      2. The side of the ship doesn’t matter. Different ports dock on different sides so there is no “land facing” or “ocean facing” side. When we are at sea, everything is ocean facing!
      3. If you want to limit your walking, pick a cabin near the elevators or if you want to get your exercise every day, pick a cabin further away.

      Our reservation team is happy to answer any questions you might have so please give us a call at 844-279-8460.

    Back To Top

  4. How can I view and make changes to my reservation?

    1. Once a reservation is made, you can view your reservation HERE. If you need to make changes to your reservation (change cabin, update payment information, add or remove a guest, correct contact information, cancel your reservation) please contact a Reservation Specialist Monday-Friday 9-5 PM Central at 844-279-8460 or by emailing hsr@ecpcruises.com. All reservation cancellation requests must be made by contacting our office. Changes made to an existing reservation within 120 days of sailing are subject to a $150 manifest change fee.

    Back To Top

Pre-Cruise Details

    1. How and when should I arrive to the cruise port?

      1. High Seas Rally embarks from Port Canaveral on Friday, October 22, 2021 at 4:00PM EST. All guests must be onboard no later than 3:00PM EST for a mandatory safety drill. Boarding the day of the cruise typically begins by noon.

      Back To Top

    2. If I’m flying when should I schedule my flights?

      1. Unless you reside near Port Canaveral, we recommend guests arrive the day prior to the cruise. The day of disembarkation, October 29, 2021, the ship is scheduled to arrive back in Port Canaveral at 7:00AM EST. Due to the time it takes to clear Customs and Immigration it is difficult to estimate the exact time you will be able to depart the ship. To be safe, we do not recommend any flights scheduled prior to 11:00AM EST.

      Back To Top

    3. Is there a recommended hotel the night before the cruise?

      1. The party starts before you get onboard at our Bon Voyage Party! We negotiate a group rate at a hotel near the embarkation port. Guests are responsible for making their own reservation and assume all financial responsibility. We also offer a shuttle service from the hotel to the port the morning of the cruise. Hotel and transportation details can be found HERE.

      Back To Top

    4. Can I bring alcohol on board?

      1. Guests are not allowed to bring beer or hard liquor on board. On boarding day, guests may bring on board two (2) 750 ml bottles of wine or champagne per stateroom in their carry-on luggage. If more than two bottles of wine or champagne are brought on board, including any alcoholic beverages purchased in ports of call or in the onboard shops, they will be stored by the ship and delivered to your stateroom on your last day on board. If guests wish to enjoy their wine or champagne in dining or bar venues, a corkage fee will apply.

      Back To Top

    5. Can I bring bottled water or soda on board?

      1. Guests may bring non-alcoholic beverages as carry-on items on boarding day. Non-alcoholic beverages may not exceed 12 standard (17 oz.) cans, bottles or cartons per stateroom. Distilled water brought on for medical or dietary use are permitted.

      Back To Top

    6. What is the online check in process?

      1. All guests are encouraged to complete the online check-in process with Royal Caribbean at least 3 days prior to sailing. Further details as to how and when to complete the check-in process will be communicated via email as we approach the cruise date.

      Back To Top

    7. How and when can I purchase pre-cruise packages and activities?

      1. A few months prior to the cruise you will receive a Royal Caribbean Cruise Line Reservation Number. Once you have this number, you will have access to Royal Caribbean’s “Cruise Planner.” Check HERE to view available packages for purchase including beverage and dining packages, shore excursions, Wi-Fi and more!
Back To Top

Once Onboard

  1. Will I receive a schedule of activities?

    1. The moment you step onboard you are greeted by staff and will receive a Souvenir Program that will outline the schedule for the week.
  2. What time do I eat dinner?

    1. One of the great things about High Seas Rally is that guests can dine at any time they wish.

    Back To Top

  3. Can I take pictures and video while on board?

    1. We encourage guests to take as many pictures and video as they wish. At times we may ask guests to refrain from taking photos and videos during some shows due to talent requests. We also have a professional photo/video team on board. They will make photos from the main show available for free HD download on our website after the cruise.

    Back To Top

  4. What is the dress code?

    1. The dress code on High Seas Rally is super casual, this is a biker cruise not a regular cruise. As long as you are wearing clothes and shoes, you are accepted anywhere, anytime. Biker attire, jeans and t-shirts are more than welcome!

    Back To Top

  5. Are there theme nights?

    1. One of the exciting elements of High Seas Rally is our theme nights! Most nights we transform the ship into a different theme with parties and other activities to go along. Feel free to participate or just watch, either way it’s a great time. We will announce themes for this year’s cruise as we approach our sailing date leaving plenty of time to plan.

    Back To Top

  6. Are there any events planned while in port?

    1. We partner with bars and local hangouts in each port of call for special deals on food and drinks only available to those sailing on High Seas Rally. More information about our 2021 hangouts can be found HERE.

    Back To Top

  7. Is Wi-Fi available for purchase?

    1. RCI offers VOOM Wireless Internet Access. All you need is a wireless device with Wi-Fi capability. Prices for internet access vary and are subject to change. Internet access can be purchased on board or through your CRUISE PLANNER before we sail.

    Back To Top

  8. Can I smoke while on board?

    1. Smoking is permitted in designated outdoor areas. There is visible signage indicating the non-smoking area in the casino.

    Back To Top

  9. Are there any restrictions on wearing Club colors onboard?

    1. We are committed to hosting an event that is open to all motorcycle enthusiasts and we strive to make our sailings enjoyable for all. While we do not expressly prohibit the wearing of colors, we feel the community nature of our cruises makes the wearing of colors unnecessary. However, if you and you group or club choose to wear your colors, it is ok to do so as long as the clothing does not contain nudity, profanity, or other offensive content as determined by the High Seas Rally Team. High Seas Rally does reserve the right to require its guests to remove any clothing found to fall outside these guidelines. If you have any doubt about your group logo or colors being questionable, please ask us BEFORE wearing it on the ship.”

      Now that we are past this, we do think our crewmembers will be much more comfortable in light clothing, t-shirts, etc., as the sun always shines on the High Seas Rally!

Special Needs and Requirements

    1. Is there accessible seating available in the main theater?

      1. Yes, the Seating Assistance For Entry (SAFE) is a seating program in the main theater predominately for guests with mobility issues, such as those who use a wheelchair or scooter. Due to the configuration of the theater, Entertainment Cruise Productions cannot guarantee a seat close to the stage. We can only guarantee a seat that is easily accessible for the nightly main show. If you require this assistance complete the SAFE form HERE. You will receive further details once your completed form is received.

      Back To Top

    2. Does Royal Caribbean provide wheelchairs or scooters on the ship?

      1. If you would like to have a wheelchair or scooter during the cruise, you are welcome to bring your own or rent one from a company that provides wheelchairs and scooter rentals for cruises:
        1. Scootaround (formerly Care Vacations): 1-888-441-7575 or 1-204-982-0657
        2. Special Needs at Sea: 1-800-513-4515 or 1-954-585-0575

      Back To Top

    3. Is wheelchair assistance provided at the pier before and after the cruise?

      1. RCI offers boarding and departure assistance to guests in wheelchairs or with mobility disabilities. To request assistance at the pier, contact pierassistance@ecpcruises.com so that we may prioritize your assistance to go onboard. Wheelchair assistance for boarding is available from the terminal check-in, to the ship.

      Back To Top

    4. Will we be tendering or docking at the ports of call?

      1. At some ports, the ship will anchor off shore, and guests are taken to shore by small boats called tenders. We do not control this and even if the ship is scheduled to dock at a pier, it can change to tendering. Guests with assistive devices who are unable to take a few steps will be unable to board tenders unless roll-on capability is available. In order to safely board most tenders, guests must be able to take steps and use a collapsible manual wheelchair. In addition, motorized wheelchairs and mobility scooters cannot be taken on tenders, unless roll-on capability is available. Please note roll-on capability is not guaranteed.

      Back To Top

    5. Can Royal Caribbean accommodate guests with special dietary requirements?

      1. RCI makes every effort to accommodate every guest’s dietary requirements whenever possible. A variety of vegetarian meals are available on all menus in the Dining Room and Windjammer Cafe every day. Guests do not need to make a special request for these meals. Food allergies, gluten-free, low-fat, low-sodium, lactose-free/soy milk, ensure, and kosher meals are available at no extra charge; however, guests must notify RCI at least 45 days prior to sailing via e-mail requests to special_needs@rccl.com; Please include in the e-mail the guests’ names, RCI reservation number, ship name and sail date. E-mails will receive an automated response.

      Back To Top

    6. Are service animals allowed on board?

      1. To review Royal Caribbean’s Service Animal policy click HERE.

      Back To Top

    7. Is there licensed medical staff on board?

      1. Yes, each ship has a minimum of one fully licensed doctor, and a minimum of two licensed nurses on board. All Royal Caribbean Cruises Ltd. ships have shipboard medical facilities that are built, staffed, stocked and equipped to meet or exceed guidelines established by the American College of Emergency Physicians Cruise Ship & Maritime Medicine Section.
Back To Top

Miscellaneous

  1. Is there Rally gear available for purchase?

    1. A great selection of gear available is available for purchase on the ship in a dedicated High Seas Rally store. In early 2021, a selection of gear will be available on-line. Check your email to find out more.

    Back To Top

  2. Vendor Information

    1. Many vendors will be on the ship to display products, talk about all things biker, and take orders for gear to be delivered after the cruise. Find out more HERE.

    Back To Top

  3. HSR Givesback – Dialysis Fund and Wounded Warriors

    1. A big part of High Seas Rally is the support of these amazing charities. Find out more HERE.

    Back To Top

  4. What is the best emergency contact number?

    1. Your friends and family can contact the ship by calling (888) 724-7447 (from outside the U.S. call (321) 953-9003). You can also use the onboard Internet Cafés, stateroom Internet connection, or Hot Spots to send an e-mail to your friends or family for a minimal fee.

    Back To Top

  5. The cabin I want is sold out, can I join a waitlist?

    1. Yes! We encourage you to join our waiting list if you are interested in a sold out cabin category for 2021. There are always cancellations throughout the year, and we contact those on the waitlist based on when they joined and the selected cabin preference. You can join the wait list HERE.

    Back To Top

2021 Rescheduling

  1. My Reservation

    1. Will I keep the same cabin for the rescheduled cruise?

      1. Because we will be sailing on a different ship, some cabins will need to be reassigned. Cabin reassignments will be based on the original cabin category you selected, and every effort will be made to secure a similar cabin location. In the event you are not satisfied with your cabin reassignment please contact us and we will be happy to find a cabin that works best for you!

      Back To Top

    2. Will I receive a new confirmation email?

      1. Once we have completed your cabin transfer, you will receive a revised email confirmation listing new sailing dates, your cabin assignment and updated payment schedule. We anticipate all confirmations will be sent by July 15. It is important to carefully review the confirmation and address any changes by calling our office at 844.279.8460 or emailing info@highseasrally.com.

      Back To Top

    3. What happens to my existing payment plan?

      1. Starting August 1, 2020, all payment plans will automatically transition to the revised monthly payment plan with your remaining balance split into 12 equal and substantially reduced payments. Your final payment will be due on July 1, 2021.

      Back To Top

    4. Can I adjust my existing payment plan?

      1. In the event you wish to adjust your payment plan please contact a Reservation Specialist at 844.279.8460 or email info@highseasrally.com.

      Back To Top

    5. What if I would like to upgrade my cabin?

      1. Pending availability, you are welcome to upgrade to any cabin. Any applicable discounts or promotions on your current reservation will still apply. To discuss upgrade options please contact a Reservation Specialist at 844.279.8460 or email info@highseasrally.com.

      Back To Top

    6. What is the status of my Travel Guard insurance?

      1. If you purchased Travel Guard insurance through High Seas Rally, we will automatically modify your policy to reflect the new cruise dates. If you purchased travel insurance through a third party, we highly recommend you contact that provider to modify your new travel dates.

      Back To Top

    7. I know someone who wants to sign up for the rescheduled sailing. When can they do that?

      1. “Open Booking” for the rescheduled sailing of High Seas Rally will begin July 13, 2020. Remember to check out our savings and referral programs to earn big bucks!

      Back To Top

  2. Flexible Options

    1. What if I cannot sail on the rescheduled dates?

      1. If you cannot sail on the rescheduled dates you may roll your reservation over to 2022 or request a 100% refund for the amount paid to date on your current reservation. In order to roll your reservation or receive a full refund, you must notify us via email at info@highseasrally.com no later than August 1, 2020.

      Back To Top

    2. How and when will I be receiving my refund?

      1. Once you have notified High Seas Rally that you are unable to sail on the rescheduled cruise you will be entered into our refund program. Refunds will be provided back to the original method of payment.

      Back To Top

    3. Can I receive a credit for a future sailing?

      1. If you cannot sail on the rescheduled cruise you are welcome to apply the amount paid to date for your 2020 reservation towards any future sailing offered by Entertainment Cruise Productions. All future cruise credits must be redeemed by October 2022 and are non-refundable. In order to receive the future cruise credit you must notify us of your cancellation via email at info@highseasrally.com no later than August 1, 2020.

      Back To Top

    4. What if I want to travel, but my cabin mate can no longer attend?

      1. In the event a passenger wishes to remove him/herself from a reservation they are eligible to enter the refund or credit program. The remaining passenger(s) will be held financially responsible for cost of the cabin. The remaining passenger(s) may elect to upgrade or downgrade pending availability and can add cabin mate at a future date.

      Back To Top

    5. I previously cancelled my reservation on the 2020 sailing but now I want to go! Can I reinstate my reservations?

      1. Absolutely! We are happy to apply any payments you made to the new sailing. Please call us at 844.279.8460 and we will take care of getting you set up.

      Back To Top

    6. I have not yet purchased insurance, can I still do so?

      1. Yes, travel insurance can be purchased anytime up to 48 hours prior to the sailing. However, please note that with the World Health Organization’s announcement declaring Coronavirus (COVID-19) a pandemic, COVID-19 is considered a foreseen event and certain coverages will not apply. You can view more information regarding insurance here.

      Back To Top

    7. I cannot sail on the rescheduled voyage and purchased travel insurance through High Seas Rally, will I be refunded that amount?

      1. If you have purchased travel insurance through High Seas Rally and Travel Guard, unfortunately, that policy is non-refundable. However, Travel Guard is offering vouchers for future travel. Please contact Travel Guard for more details.

      Back To Top

  3. Royal Caribbean

    1. When will I receive my Royal Caribbean Reservation Number?

      1. Typically, we provide guests their Royal Caribbean Reservation Number approximately 120 days prior to the cruise. Because the cruise has been rescheduled, we are working with Royal Caribbean to get those to you sooner. We will provide more detail in the coming months.

      Back To Top

    2. When can I sign up for beverage packages, excursions, and other cruise line activities?

      1. Once you receive your Royal Caribbean Reservation Number you will be able to access the “Pre-Cruise Planner” on Royal Caribbean’s website. There you can sign up for beverage packages, excursions, and other exciting offers from Royal Caribbean.

      Back To Top